System & settings

Audit log

A permanent, searchable record of every admin and payment action.

The Audit log is a permanent, tamper-proof record of the important actions inside your organisation — who did what, and when. Every admin change, security event and payment lands here automatically, and nothing in the log can ever be edited or deleted, not even by an administrator. You'll find it at the bottom of the admin sidebar under System → Audit log.

Who can use this

Both admins and moderators can open the Audit log. Admins see the full history; moderators see content actions only (page edits, news, galleries and the like). Members can't open the page at all, and no organisation can ever see another organisation's log.

The three export buttons at the top are admin-only. Each export also records its own entry in the log, so there's always a trail of who downloaded what.

What's on the page

A row of export buttons at the top right (admins only).
A filter bar — search by person, by action or target, by category, and by date range.
The log itself, newest first, 50 entries per page, with Newer / Older paging links underneath.

Each entry shows who acted, the category, the action (a short code like member.approve or order.paid), what it was done to, and a View link that expands the before/after detail where one was recorded.

Step by step

Find what someone did

Open System → Audit log in the sidebar.
Type the person's name or email into Who and click Apply filters.
Page through with Older → — filters stay applied while you page.

Narrow down a change

Use Action or target to search the action code or the record it touched — e.g. product.delete, member, or a record's id.
Pick a Category (payments and orders, security, roles, content, settings, billing or privacy) and a From / To date range.
Click Apply filters; Clear removes everything and returns to the full log.

See a purchase

Orders appear twice in their lifecycle: once when the buyer places them (shop_order.create, ticket_order.create, registration_order.create — recorded even for guest checkouts, shown as System with the buyer's email in the detail) and again when Stripe or Square confirms payment (order.paid, with refunds as order.refunded). All sit under the Payments & orders category; expand View for amounts and buyer details.

Member actions

It isn't just admin changes — member-facing actions are recorded too: nominations, club membership requests, form submissions (anonymous surveys stay anonymous — no name is recorded), email consent changes and unsubscribes, and dependant details. Sign-ins, sign-outs and password changes are recorded at platform level, visible to the member themselves rather than in the club log.

Export the audit log

Click Export audit log (top right).
Your browser downloads a CSV named like audit-yourclub-2026-06-08.csv with the full before/after detail of every entry.

Export email sends gives a CSV of emails from the last 90 days, and Export organisation data downloads a JSON bundle of your key records.

Field reference

Column	What it shows
When	Date and time of the action, in your local time.
Who	The person who acted — display name and email. Erased accounts show an anonymised label; automatic entries (such as payment confirmations without a signed-in buyer) show System.
Category	The kind of change — security, billing, payments & orders, roles, content, settings or privacy.
Action	A short code for what happened, e.g. `member.approve`, `order.paid`, `audit_log.export_csv`.
Target	The type and id of the record affected, when one applies.
Details	Expands to the recorded before/after values and the actor's IP address where captured.

Tips & FAQ

The log can't be changed — by anyone. Entries are append-only and protected in the database itself; there is no edit or delete, which is what makes the trail trustworthy for disputes and history keeping.
Only your organisation's log. Every organisation's audit trail is isolated — admins of one club can never read another club's entries.
Seeing fewer categories than expected? You're likely a moderator, who sees content actions only; ask an admin, or have your role updated under Roles & positions.
Where are platform (superadmin) actions? They're kept in the platform's own audit trail and don't appear in tenant logs.
Looking for email delivery detail? Use Export email sends; see also Email and Broadcasts.
Changes you make on pages like Settings, Members, Shop and Roles & positions show up here automatically.