Fair pricing that grows with your club

Each paid plan comes in member bands (for example up to 100, 250 or 500 active members). You pay the band that fits your club today. When your active member count outgrows the band, we warn you well before anything changes — your price is never increased without you confirming the move to the next band.

A club website with pages, news and events, member registration and a member directory, your own branding, sponsors and locations, for up to 5 members and one admin. Free isn't a countdown to a bill: there's no trial clock on it. Free sites are hidden from search engines, and online payments start on Standard.

Paid features come with a 14-day free trial: add a card, pay nothing today, and cancel any time before the trial ends. And if your club website isn't live by the time the trial ends, we finish the trial without charging your card — you don't have to remember to cancel. Get your site published and the plan simply continues.

Not when you sign up: every club starts on Free. When you want paid features, you start a trial yourself from the Billing page in your admin. You add a card at that point and pay nothing that day. When the trial ends, the plan's price is charged to that card, then every 28 days (or once a year on a yearly plan). We email your club's admins before the trial ends, and you can cancel any time before then. Each club gets one trial.

Yes. Build your new site at its ClubHelix address while the old one stays live; nothing goes public until you point your domain at it. Bring your roster across by CSV, with duplicate detection and a preview before anything is saved, and connect your own domain with guided DNS steps (on a paid plan, or on Free with a founding place). Stored cards and direct debits can't move between payment providers on any platform, so members enter their payment details once more. If you'd rather not do the move yourself, the done-for-you packages below build the site with your content.

Prices are set by location — yours and your club's — and can't be switched manually. We're currently showing US Dollar (USD) pricing for United States. If your club is based somewhere with higher pricing than where you're browsing from, the club's location applies at checkout. Once you start a subscription, its currency is fixed for the life of the subscription.

We'll email your billing contact and lock admin write features while we retry. Your public site stays online for the suspension cutoff (30–60 days depending on tier). Settle the outstanding invoice in the billing portal and everything resumes automatically.

Yes — upgrade, downgrade or change member band anytime from the admin billing page. On 28-day billing the new price kicks in on your next renewal date and we don't charge you immediately. On a yearly plan, moving up is charged pro-rata for the days left in your year (you see the exact amount first), and anything that reduces your price takes effect at your next renewal — you keep what you've paid for until then.

A 28-day cycle, not a calendar month, so your renewal date stays on the same day of the week every four weeks. If you'd rather pay once a year, the yearly plan covers a full twelve months.

Yes — and it's 7.7% cheaper than paying every 28 days for the same plan and member band. It's charged in full up front, covers twelve months, and renews yearly unless you cancel before the renewal date. You can start on either, and switch to yearly whenever you like: we credit the unused days of your current cycle. Switching back to 28-day billing takes effect when your paid year runs out, so you're never billed twice for the same period.

We never raise your price because your club grew — on any plan. You'll get a heads-up as you approach your band's limit, and if you pass it, new member approvals pause and you choose what to do. Move up to the band that fits and you'll see the exact pro-rata amount for the days remaining in your year before you agree to anything, with your renewal date unchanged. Or stay on the band you paid for at no cost, and your plan moves up at renewal instead.

Online payments — memberships, registrations, tickets, shop sales — go straight into your club's own bank account through Stripe or Square; ClubHelix never holds your money. ClubHelix's platform fee on Standard is 1% (event tickets 2.5%, fundraising 3.5%); on Pro it's 0.5% (event tickets 1.5%, fundraising 2.5%); Enterprise pays no ClubHelix fee. There's never a fixed per-transaction amount on top. The fee is deducted from the club's settlement — never added on top for the paying member — and it's returned to the club whenever a payment is refunded. The payment provider's own card processing fee applies separately at their published rates.

Sites on the Free plan are excluded from search engines — every page is served with a noindex tag and we leave them out of our public sitemap. The exception is an organisation holding a founding place, with its own domain connected and verified (see the next question). Standard, Pro, and Enterprise plans are indexed by default; you can still mark individual pages as noindex from the page settings.

Organisations on the Free plan can request a founding place, which lets them connect their own domain and have their public site indexed by search engines on it, free. Request one from the Domains page in your admin. The ClubHelix team reviews every request, each organisation can hold one place, and places are limited to 200 in total. A granted place stays with your organisation, including if you upgrade and later return to Free. Your site is indexed while your own domain is connected and verified and search visibility is left on. Places used for spam, or that break our terms, are withdrawn, and a withdrawn place can't be requested again. The rest of the Free plan is unchanged.