The full feature list
Every feature. Every plan. No surprises.
All 83 things ClubHelix does for your club, plan by plan — from your public website to competitions, commerce and compliance. One platform instead of six subscriptions and a spreadsheet.
A tick means the feature is included on that plan. Features marked coming soon are built and rolling out now — they switch on automatically when released.
| Plan limits | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| MembersActive members on your roster. | Up to 5 | Up to 500 | Up to 1,500 | Custom |
| StorageImages, documents and uploads across your site. | 1 GB | 10 GB | 50 GB | Custom |
| Photo galleriesGalleries on your public site. | 1 gallery · 25 images | 25 galleries · 200 images each | 75 galleries · 300 images each | Custom |
| Monthly emailsComing soonBroadcast sending allowance per month. | Transactional only | 5,000 | 25,000 | Custom |
| Platform fee — registrations, memberships & shopClubHelix’s cut of each online payment, deducted from the club’s settlement — never added on top for the payer, and returned when a payment is refunded. No fixed per-transaction cents. Card processing fees from the payment provider apply separately. | — | 1% | 0.5% | None |
| Platform fee — event ticketsThe same deducted-from-settlement fee, on event ticket sales. | — | 2.5% | 1.5% | None |
| Platform fee — fundraising (donations & raffles)The same deducted-from-settlement fee, on donations and raffle tickets. | — | 3.5% | 2.5% | None |
| Website & publishing | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Canvas page editorEdit your site on the site itself — drag-and-drop sections with autosaved recovery drafts. | Included | Included | Included | Included |
| Themes & brandingA theme library plus full control of colours, fonts, corner radii and button styles. | Included | Included | Included | Included |
| Site templatesReady-made club site layouts to start from, previewed before you apply one. | Included | Included | Included | Included |
| NewsAnnouncements and match reports with scheduling, featured posts and RSS feeds. | Included | Included | Included | Included |
| Events & calendar feedsOne-off and recurring events with exclusion dates and iCal subscription. | Included | Included | Included | Included |
| Locations & venue mapsVenue pages with interactive maps, directions and facility details. | Included | Included | Included | Included |
| Navigation menusMega menus, top bars and per-page header and footer pins. | Included | Included | Included | Included |
| Helix AssistantPlain-English site editing, documentation-grounded answers and in-admin navigation. | Included | Included | Included | Included |
| Assistant admin operationsThe assistant drafts broadcasts and news posts and answers reporting questions. | Not included | Not included | Included | Included |
| Custom domainBring your own domain, with certificates issued automatically once DNS verifies. | Not included | Included | Included | Included |
| Multiple custom domainsRun more than one domain against the same site. | Not included | Not included | Included | Included |
| Search-engine indexingYour public site indexed by search engines, with sitemaps managed for you. | Not included | Included | Included | Included |
| Members & membership | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Member rosterApplications, approvals, dues status and CSV export in one place. | Included | Included | Included | Included |
| Self-serve registrationMembers join on your branded site with your questions and your terms. | Included | Included | Included | Included |
| Membership typesDistinct membership offerings — junior, senior, social, life member. | Up to 3 | Unlimited | Unlimited | Unlimited |
| Custom member fieldsExtra roster fields for whatever your committee needs to record. | Up to 3 | Unlimited | Unlimited | Unlimited |
| Digital membership cardsCards with live QR verification, including Google Wallet on every plan. | Included | Included | Included | Included |
| Apple Wallet passesMembership cards added straight to Apple Wallet. | Not included | Included | Included | Included |
| Custom membership card designsA distinct card design per membership type. | Not included | Not included | Included | Included |
| Member directoryA searchable directory, members-only or public — your choice. | Not included | Not included | Included | Included |
| Automatic renewal remindersMembers are reminded before their membership lapses. | Included | Included | Included | Included |
| Offline payment recordingRecord cash, cheque and bank-transfer payments against members. | Included | Included | Included | Included |
| Online membership paymentsCard payments and auto-renewal through your own payment account. | Not included | Included | Included | Included |
| Paid registrations & instalmentsRegistration fees collected online, with instalment plans. | Not included | Included | Included | Included |
| Bulk CSV importBring an existing roster across, with duplicate detection and a dry-run preview. | Included | Included | Included | Included |
| Roles, positions & permissionsCouncil positions and per-person permission overrides on top of built-in roles. | Included | Included | Included | Included |
| Forms & surveysA custom form builder with conditional fields and a shared responses inbox. | Included | Included | Included | Included |
| Digital waiversVersioned waivers with typed-name acceptances retained permanently. | Included | Included | Included | Included |
| Structure & federation | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Multi-level hierarchyFederation, regions, sub-regions and clubs — each with its own site and admin. | Included | Included | Included | Included |
| Public club directoryEvery affiliated organisation, searchable from one place. | Included | Included | Included | Included |
| Affiliation applicationsClubs apply to join your network; approvals, leaves and removals keep a history. | Included | Included | Included | Included |
| Standard positions for affiliatesDefine a position once at the governing body — every affiliate appoints its own people to it. | Included | Included | Included | Included |
| Network news, events & venuesPublish news and events to every affiliate, and share one canonical venue list. | Included | Included | Included | Included |
| External data feedsShow a governing body’s ladder and fixtures on your club site, refreshed automatically. | Not included | Included | Included | Included |
| HQ roll-up reportingMembership and revenue rolled up across all your member organisations. | Not included | Not included | Not included | Included |
| Admin usersHow many people can run the admin. | One | Multiple | Multiple | Multiple |
| Communication & engagement | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Transactional emailVerifications, receipts and confirmations, branded and delivered for you. | Included | Included | Included | Included |
| Email broadcastsComing soonTargeted member email with scheduling, consent tracking and unsubscribes. | Not included | Included | Included | Included |
| Custom sending domainComing soonSend from your own domain, with DKIM and SPF set up for you. | Not included | Included | Included | Included |
| Multiple sending domainsComing soonMore than one verified sending domain on the same organisation. | Not included | Not included | Included | Included |
| Member chatTeam, committee and event channels with built-in moderation. | Not included | Included | Included | Included |
| SMS messagingComing soonUrgent word out in seconds — consent-first, with per-message delivery status. | Not included | Not included | Included | Included |
| Mobile app & push notificationsInstall-to-home-screen app with lock-screen notifications, no app store needed. | Included | Included | Included | Included |
| RSVPs & guest countsGoing, maybe or can't make it — with guests and dependants counted. | Included | Included | Included | Included |
| QR & kiosk check-inTick people off on the day and the attendance record writes itself. | Not included | Not included | Included | Included |
| Event & venue followsMembers follow the events and venues they care about and get notified. | Included | Included | Included | Included |
| Competitions & matchday | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Competitions & fixturesDivisions, published fixtures and ladders that compute themselves. | Included | Included | Included | Included |
| Team nominationsAffiliated clubs nominate teams through their own login. | Included | Included | Included | Included |
| Team managementRosters, training availability and attendance, with coach access scoped to the team. | Included | Included | Included | Included |
| Finals seriesLadder-seeded knockout and page-playoff brackets that advance automatically. | Not included | Included | Included | Included |
| Live match centreLive scores, lineups published once locked, and match reports. | Included | Included | Included | Included |
| Match stream embedsEmbed an allowlisted broadcast stream directly on the match page. | Not included | Not included | Included | Included |
| Match officialsAn officials register with availability, appointments, fees and confirmations. | Not included | Not included | Included | Included |
| Commerce & fundraising | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Online paymentsTake card payments through your own connected payment account. | Not included | Included | Included | Included |
| Event tickets & member pricingMember-only tickets and automatic member pricing on paid events. | Not included | Included | Included | Included |
| Club shopProducts with variants, categories, carts and a confirm-before-pay checkout. | Not included | Not included | Included | Included |
| Order managementOrder statuses from Received to Sent, with per-order tax snapshots. | Not included | Not included | Included | Included |
| DonationsOne-off and recurring giving with a fee-cover option and its own ledger. | Not included | Included | Included | Included |
| Discount codesPercent or fixed discounts with windows, redemption caps and minimum spend. | Not included | Included | Included | Included |
| WaitlistsCapacity-capped events and products queue demand instead of losing it. | Included | Included | Included | Included |
| RafflesTicketed raffles with permit details on record and draws recorded permanently. | Not included | Not included | Included | Included |
| Sponsorship CRMSponsor tiers, slots and expiry dates, with a ready-made sponsor wall. | Not included | Not included | Included | Included |
| Treasurer exportsCSV and accounting-ready payment exports for reconciliation. | Not included | Included | Included | Included |
| Facilities & programs | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Facility bookingCourts, pitches and rooms bookable on a drawable venue map — clash-proof. | Not included | Not included | Included | Included |
| Programs & term enrolmentClinics and term programs with capacity, waitlists and session attendance. | Not included | Not included | Included | Included |
| Reporting & analytics | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Report catalogueMembership, finance, compliance, match day and growth reports, searchable by what you want to know. | 141 reports | 235 reports | 322 reports | 341 reports |
| CSV & PDF exportsEvery report downloads as CSV or PDF, with accounting-shaped exports for the bookkeeper. | Included | Included | Included | Included |
| Saved viewsSave a report with its filters and timeframe — stored as "last quarter", so it stays relative. | Included | Included | Included | Included |
| Report packsCommittee, treasurer, board, end-of-season and membership-officer packs — the same numbers every month. | Not included | Included | Included | Included |
| Scheduled deliveryA pack emailed to the committee on a schedule, as CSV or PDF, in your club’s timezone. | Not included | Not included | Included | Included |
| HQ roll-up reportsAggregate participation, compliance and affiliation across every affiliated club. | Not included | Not included | Not included | Included |
| Operations & compliance | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Incident reportingA structured register for injuries and near-misses, legally retained. | Not included | Included | Included | Included |
| AccreditationsWorking-with-children, first aid and coaching credentials with expiry reminders. | Not included | Included | Included | Included |
| Volunteer rosteringDuty rosters with capacity and self-serve sign-up. | Not included | Included | Included | Included |
| Governance & meetingsAgendas, lockable minutes, motions with votes and a document library. | Not included | Not included | Included | Included |
| Platform, data & support | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
| How you payBill every 28 days, or pay for a year up front at a discount. Switch either way from your billing page. | Free forever | Every 28 days or yearly | Every 28 days or yearly | Every 28 days or yearly |
| Audit logEvery admin action recorded in an append-only, exportable trail. | Included | Included | Included | Included |
| Daily encrypted backupsAutomatic backups verified by restore tests, retained 30 days in-region. | Included | Included | Included | Included |
| REST API & webhooksRead your data and react to changes from your own tools. | Not included | Not included | Included | Included |
| Accounting & marketing integrationsComing soonXero accounting export and audience sync with your email marketing platform. | Not included | Not included | Included | Included |
| ClubHelix brandingWhere the "Powered by ClubHelix" mark appears on your site. | Header + footer | Footer only | None | None |
| SupportHelp from the team, on top of the built-in documentation. | Help documentation | Email support | Priority support | Priority support |
| Custom solutionsCustom limits, custom contract and advanced features. | Not included | Not included | Not included | Included |
One platform, one login, one bill.
Start free and upgrade when your club is ready — every plan above comes with the same editor, the same admin and your own branded site.