Every feature. Every plan. No surprises.
All 127 things ClubHelix does for your club, plan by plan — from your public website to competitions, commerce and compliance. One platform instead of six subscriptions and a spreadsheet.
A tick means the feature is included on that plan. Features marked coming soon are built and rolling out now — they switch on automatically when released.
| Plan limits | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
MembersActive members on your roster. | Up to 5 | Up to 500 | Up to 1,500 | Custom |
StorageImages, documents and uploads across your site. | 1 GB | 10 GB | 50 GB | Custom |
Photo galleriesGalleries on your public site. | 1 gallery · 25 images | 25 galleries · 200 images each | 75 galleries · 300 images each | Custom |
Monthly emailsBroadcast sending allowance per month. | Transactional only | 5,000 | 25,000 | Custom |
Platform fee — registrations, memberships & shopClubHelix’s cut of each online payment, deducted from the club’s settlement — never added on top for the payer, and returned when a payment is refunded. No fixed per-transaction cents. Card processing fees from the payment provider apply separately. | — | 1% | 0.5% | None |
Platform fee — event ticketsThe same deducted-from-settlement fee, on event ticket sales. | — | 2.5% | 1.5% | None |
Platform fee — fundraising (donations & raffles)The same deducted-from-settlement fee, on donations and raffle tickets. | — | 3.5% | 2.5% | None |
Scroll sideways to see all 5 columns
| Website & publishing | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Canvas page editorEdit your site on the site itself — 45 drag-and-drop section types (FAQs, training times, committee roles with vacancies, membership prices, coaches, and live lists of upcoming classes, fixtures and results, test days and raffles that fill themselves in), sidebars of up to 8 sections a side, and autosaved recovery drafts. | Included | Included | Included | Included |
Themes & brandingA theme library plus full control of colours, fonts, corner radii and button styles. | Included | Included | Included | Included |
Site templatesReady-made club site layouts to start from, previewed before you apply one. | Included | Included | Included | Included |
NewsAnnouncements and match reports with scheduling, featured posts and RSS feeds. | Included | Included | Included | Included |
Events & calendar feedsOne-off and recurring events with exclusion dates and iCal subscription. | Included | Included | Included | Included |
Locations & venue mapsVenue pages with interactive maps, directions and facility details. | Included | Included | Included | Included |
Navigation menusMega menus, top bars and per-page header and footer pins, with four header layouts, four header backgrounds and four footer layouts to choose from. | Included | Included | Included | Included |
Scheduled publishingSet a time for a page, news post or event to go live, and optionally a time for it to come down, in your organisation’s time zone. | Included | Included | Included | Included |
Version history & restoreEvery saved version of a page, theme and menu, with restore; pages also show what changed between any two versions. | Included | Included | Included | Included |
Section stylesGive a section a hero, accent band, narrow, two-column or full-width image style. | Included | Included | Included | Included |
Custom CSSYour own stylesheet, up to 20 KB site-wide and 2 KB per section, checked on every save and every page view, and applied to the public site only. | Not included | Not included | Included | Included |
Hosted fontsTwenty open-licence font families served from our own servers, so every visitor sees the font you chose, plus the system fonts. | Included | Included | Included | Included |
Upload your own fontsYour club’s own WOFF2 font files, up to 500 KB each, once you confirm the licence allows web use. | Not included | Not included | Included | Included |
Design settings & style bookSpace between sections, card shadows and borders, and heading and body sizes that scale from phone to desktop, previewed on every section type before you save. | Included | Included | Included | Included |
Section visibilityShow a section to everyone, to members only or to signed-out visitors, or hide it. Members-only content is never sent to anyone else. | Included | Included | Included | Included |
Saved & synced sectionsReuse a section as a copy, or sync it so one edit updates every page. A governing body can ask the organisations below it to place one, and sees only how many have. | Included | Included | Included | Included |
Section lockingAdmins can stop a section being moved, removed or edited, and the lock holds for the Helix Assistant and connected agents too. | Included | Included | Included | Included |
Templates & regionsSections before and after every news post, event, team and programme, on the page-not-found screen, in a shared sidebar beside single items and in a band above the footer. | Included | Included | Included | Included |
Row layouts & backgroundsRows of two, three or four columns, spacing above and below, link names for in-page links, and a background photo or gradient with an overlay and a readability check. | Included | Included | Included | Included |
Landing & password-protected pagesA landing page with no header, menu or footer; a page behind a password that never sends its content to anyone without it; and a hidden title that screen readers still hear. | Included | Included | Included | Included |
Page templatesSave a page as a template and start new pages from it. A governing body can share its templates with the organisations below it, and sees only how many pages were made. | Included | Included | Included | Included |
Media libraryEvery image uploaded to your site in one list, with its description, size and the pages that use it. An image still in use can’t be deleted, and a focal point keeps banners framed on a phone. | Included | Included | Included | Included |
Custom fieldsYour own fields on events, teams and programs, such as what to bring or a training night. Public ones show under “Details” on your site; the rest stay with your staff. | Up to 3 | Unlimited | Unlimited | Unlimited |
Page health checkAdvice on the draft as you edit: image descriptions, heading order, broken links, search title and description length and hard-to-read backgrounds, with a search result preview. | Included | Included | Included | Included |
Admin command palettePress ⌘K to jump to any admin page, website page, news post, event or email template, or start something new. It offers only what your sidebar offers. | Included | Included | Included | Included |
Categories & tagsOne category and up to ten tags on each news post and event, with filtered public lists. | Included | Included | Included | Included |
Helix AssistantPlain-English site editing, documentation-grounded answers and in-admin navigation. | Included | Included | Included | Included |
Assistant admin operationsThe assistant drafts broadcasts and news posts and answers reporting questions. | Not included | Not included | Included | Included |
AI writing toolsAI Studio and "Draft with Helix" buttons: news posts, match reports, descriptions, alt text, search snippets, emails, social posts, minutes and translation, drafted from your notes for you to check and save. | Included | Included | Included | Included |
Custom domainBring your own domain, with certificates issued automatically once DNS verifies. A Free organisation holding one of 200 founding places can connect one too. | Not included | Included | Included | Included |
Multiple custom domainsRun more than one domain against the same site. | Not included | Not included | Included | Included |
Search-engine indexingYour public site indexed by search engines, with sitemaps managed for you. A Free organisation holding one of 200 founding places is indexed on its own verified domain. | Not included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Moving in from another platform | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Build alongside your current siteYour new site lives at its own ClubHelix address until you point your domain at it, so nothing goes public before you say so. | Included | Included | Included | Included |
Website import from your current siteGive us the address of your current website and we build draft pages from what it publishes — words, structure, images, contact details and colours — for a volunteer to review. | Included | Included | Included | Included |
Imported news archiveYour old news posts arrive as real posts carrying their real publication dates, not as one flattened page. | Included | Included | Included | Included |
Redirects from your old web addressesEvery address on the old site mapped to where it now lives, so search results and links in old emails keep working. | Included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Members & membership | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Member rosterApplications, approvals, dues status and CSV export in one place, with an optional date of birth and gender for age-group eligibility and funding returns. | Included | Included | Included | Included |
Self-serve registrationMembers join on your branded site with your questions and your terms. | Included | Included | Included | Included |
Membership typesDistinct membership offerings — junior, senior, social, life member. | Up to 3 | Unlimited | Unlimited | Unlimited |
Custom member fieldsExtra roster fields for whatever your committee needs to record. | Up to 3 | Unlimited | Unlimited | Unlimited |
Digital membership cardsCards with live QR verification, including Google Wallet on every plan. | Included | Included | Included | Included |
Apple Wallet passesMembership cards added straight to Apple Wallet. | Not included | Included | Included | Included |
Custom membership card designsA distinct card design per membership type. | Not included | Not included | Included | Included |
Member directoryA searchable directory, members-only or public — your choice. | Not included | Not included | Included | Included |
Automatic renewal remindersMembers are reminded before their membership lapses. | Included | Included | Included | Included |
Offline payment recordingRecord cash, cheque and bank-transfer payments against members. | Included | Included | Included | Included |
Online membership paymentsCard payments and auto-renewal through your own payment account. | Not included | Included | Included | Included |
Paid registrations & instalmentsRegistration fees collected online, with instalment plans. | Not included | Included | Included | Included |
Family & sibling pricingSet a reduced rate from the second or third child, or a maximum any one family pays — worked out at checkout with no code to type. | Not included | Included | Included | Included |
Bulk CSV importBring an existing roster across, with duplicate detection and a dry-run preview. | Included | Included | Included | Included |
Roles, positions & permissionsCouncil positions and per-person permission overrides on top of built-in roles. | Included | Included | Included | Included |
Forms & surveysA custom form builder with conditional fields and a shared responses inbox. | Included | Included | Included | Included |
Digital waiversVersioned waivers with typed-name acceptances retained permanently. | Included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Structure & federation | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Multi-level hierarchyFederation, regions, sub-regions and clubs — each with its own site and admin. | Included | Included | Included | Included |
Public club directoryEvery affiliated organisation, searchable from one place. | Included | Included | Included | Included |
Affiliation applicationsClubs apply to join your network; approvals, leaves and removals keep a history. | Included | Included | Included | Included |
Standard positions for affiliatesDefine a position once at the governing body — every affiliate appoints its own people to it. | Included | Included | Included | Included |
Network news, events & venuesPublish news and events to every affiliate, and share one canonical venue list. | Included | Included | Included | Included |
External data feedsShow a governing body’s ladder and fixtures on your club site, refreshed automatically. | Not included | Included | Included | Included |
Standard forms across your groupPublish the questions every affiliated organisation has to ask. They adopt the form, add their own questions after yours, and cannot edit or remove one of yours — while you see the answers to your questions added up across the group, and never theirs. | Not included | Not included | Not included | Included |
Governing-body registrationsSend your governing body the members you want registered, and load its answer back per person: the body’s own number, whether it took, and how long it lasts. Your roster then shows who is actually cleared to play and whose registration runs out next month — and a body that sends back a word we cannot read is flagged, never guessed at. | Included | Included | Included | Included |
Funding body returnThe participation return a government funder asks for: participants, new participants, age bands, gender split and fees, club by club — with an honest "not recorded" column instead of a nought. | Not included | Not included | Not included | Included |
HQ roll-up reportingMembership and revenue rolled up across all your member organisations. | Not included | Not included | Not included | Included |
Admin usersHow many people can run the admin. | One | Multiple | Multiple | Multiple |
Scroll sideways to see all 5 columns
| Communication & engagement | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Transactional emailVerifications, receipts and confirmations, branded to match your site and wired up from day one. | Included | Included | Included | Included |
Email broadcastsTargeted member email with drafts, test sends, scheduling, consent tracking and unsubscribes. | Not included | Included | Included | Included |
Custom sending domainSend member broadcasts from your own domain, with the DKIM records generated and checked for you. | Not included | Included | Included | Included |
Multiple sending domainsMore than one verified sending domain on the same organisation. | Not included | Not included | Included | Included |
Member chatTeam, committee and event channels with built-in moderation, emoji reactions, pinned messages and editing your own posts — and deliberately no private member-to-member messaging. | Not included | Included | Included | Included |
SMS messagingComing soonUrgent word out in seconds — consent-first, with per-message delivery status. | Not included | Not included | Included | Included |
Mobile app & push notificationsInstall-to-home-screen app with lock-screen notifications, no app store needed. | Included | Included | Included | Included |
RSVPs & guest countsGoing, maybe or can't make it — with guests and dependants counted. | Included | Included | Included | Included |
QR & kiosk check-inTick people off on the day and the attendance record writes itself. | Not included | Not included | Included | Included |
Event & venue followsMembers follow the events and venues they care about and get notified. | Included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Competitions & matchday | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Competitions & fixturesDivisions, published fixtures and ladders that compute themselves. | Included | Included | Included | Included |
Test sessions & gradingsGrade individuals, not just teams: publish a test day with a deadline and online entry, check what each person has already passed, and build the running order when entries close. | Not included | Not included | Included | Included |
Team nominationsAffiliated clubs nominate teams through their own login. | Included | Included | Included | Included |
Team managementRosters, training availability and attendance, with coach access scoped to the team. | Included | Included | Included | Included |
Finals seriesLadder-seeded knockout and page-playoff brackets that advance automatically. | Not included | Included | Included | Included |
Live match centreLive scores, lineups published once locked, and match reports. | Included | Included | Included | Included |
Match stream embedsEmbed an allowlisted broadcast stream directly on the match page. | Not included | Not included | Included | Included |
Match officialsAn officials register with availability, appointments and confirmations, plus rate cards setting what each grade and role is paid. | Not included | Not included | Included | Included |
Ground status & wet-weather callsPut an Open, Wet-weather call or Closed band across your site, set by a person rather than a forecast and stamped with when it was set. | Included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Commerce & fundraising | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Online paymentsTake card payments through your own connected payment account. | Not included | Included | Included | Included |
Event tickets & member pricingMember-only tickets and automatic member pricing on paid events. | Not included | Included | Included | Included |
Club shopProducts with variants, categories, carts and a confirm-before-pay checkout. | Not included | Not included | Included | Included |
Order managementOrder statuses from Received to Sent, with per-order tax snapshots. | Not included | Not included | Included | Included |
DonationsOne-off and recurring giving with a fee-cover option and its own ledger. | Not included | Included | Included | Included |
Discount codesPercent or fixed discounts with windows, redemption caps and minimum spend. | Not included | Included | Included | Included |
WaitlistsCapacity-capped events and products queue demand instead of losing it. | Included | Included | Included | Included |
RafflesTicketed raffles with permit details on record and draws recorded permanently. | Not included | Not included | Included | Included |
Sponsorship CRMSponsor tiers, slots and expiry dates, with a ready-made sponsor wall. | Not included | Not included | Included | Included |
Treasurer exportsCSV and accounting-ready payment exports for reconciliation. | Not included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Facilities & programs | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Facility bookingCourts, pitches, arenas and rooms bookable on a drawable venue map — clash-proof, priced per slot or per head, paid online or at the venue. | Not included | Not included | Included | Included |
Peak and off-peak ratesCharge more at the hours people want. A booking is priced slot by slot, so one that straddles the change pays both rates rather than whichever end it started at. | Not included | Not included | Included | Included |
Fair-use caps and cancellation noticeCap how often one member books — per day, week or month, on one court or across the venue — and require notice before a free cancellation, both enforced in the database rather than just displayed. Mark a no-show, which keeps the slot counted against the allowance. | Not included | Not included | Included | Included |
Bookable coaches and equipmentA coach with their own diary, or a ball machine, books exactly like a court — same clash guard, same checkout, so nobody is booked into two places at once. | Not included | Not included | Included | Included |
Programs, passes & term enrolmentClinics and term programs with capacity, waitlists and session attendance — sold as a term fee, a punch card of set sessions, or an unlimited pass for a period. Coaches teaching private lessons at your venue — on a court, in a lane, on the floor or on the ice — are billed for it on the same screen. | Not included | Not included | Included | Included |
Levels, skills and progressionWrite out your own ladder of levels and the skills under each, then mark them off against each child. A level belongs to the enrolment, so the same child can be at different levels in two programs, and families see the level on the program page. | Not included | Not included | Included | Included |
Make-up credits and trial classesA family reports a missed class from your website and earns a credit they book into another class time. Offer a free or paid trial class to people who have not enrolled, one per child — no account needed. | Not included | Not included | Included | Included |
Re-enrolment invitationsBuild next term’s invitation list from last term’s confirmed enrolments — one per child, with anyone who cancelled or was refunded left out — and send it in batches. | Not included | Not included | Included | Included |
Scroll sideways to see all 5 columns
| Reporting & analytics | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Report catalogueMembership, finance, compliance, match day and growth reports, searchable by what you want to know. | 134 reports | 229 reports | 313 reports | 332 reports |
CSV & PDF exportsEvery report downloads as CSV or PDF, with accounting-shaped exports for the bookkeeper. | Included | Included | Included | Included |
Saved viewsSave a report with its filters and timeframe — stored as "last quarter", so it stays relative. | Included | Included | Included | Included |
Report packsCommittee, treasurer, board, end-of-season and membership-officer packs — the same numbers every month. | Not included | Included | Included | Included |
Scheduled deliveryA pack emailed to the committee on a schedule, as CSV or PDF, in your club’s timezone. | Not included | Not included | Included | Included |
HQ roll-up reportsAggregate participation, compliance and affiliation across every affiliated club. | Not included | Not included | Not included | Included |
Scroll sideways to see all 5 columns
| Operations & compliance | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
Incident reportingA structured register for injuries and near-misses, legally retained. | Not included | Included | Included | Included |
AccreditationsWorking-with-children, first aid and coaching credentials with expiry reminders. | Not included | Included | Included | Included |
Credential verification recordRecord how each clearance was actually checked — which jurisdiction, against which register, by whom — whether your organisation is linked to the person in the regulator’s system, and a re-check cadence counted from the last check rather than the expiry date. | Not included | Included | Included | Included |
Volunteer rosteringDuty rosters with capacity and self-serve sign-up. | Not included | Included | Included | Included |
Governance & meetingsAgendas, lockable minutes, motions with votes and a document library. | Not included | Not included | Included | Included |
Committee task boardA kanban or list board for committee jobs, with assignees, due dates and email reminders — and an assignment notice the assignee cannot dismiss while the job is still open. | Not included | Not included | Included | Included |
Complaints registerA permanent conduct register — category, severity, who handled it and the outcome — open to administrators only, and referable upward to your governing body. | Included | Included | Included | Included |
Scroll sideways to see all 5 columns
| Platform, data & support | Free | Standard | Pro | Enterprise |
|---|---|---|---|---|
How you payBill every 28 days, or pay for a year up front at a discount. Switch either way from your billing page. | Free forever | Every 28 days or yearly | Every 28 days or yearly | Every 28 days or yearly |
Audit logEvery admin action recorded in an append-only, exportable trail. | Included | Included | Included | Included |
Daily encrypted backupsAutomatic daily encrypted backups, with point-in-time recovery. | Included | Included | Included | Included |
Member directory privacyYour roster and members’ contact details stay private to signed-in members unless you deliberately publish them, and your committee page has a switch of its own. | Included | Included | Included | Included |
AI crawler policy & harvest alertsTell AI crawlers whether they may read your pages, and be told when we spot your public pages being copied in bulk. | Included | Included | Included | Included |
AI assistant access (MCP)Connect your own AI assistant to your club over an open standard, with a scoped, expiring token you control. It can never change your subscription. | Included | Included | Included | Included |
REST API & webhooksRead your data and react to changes from your own tools. | Not included | Not included | Included | Included |
Public read APIYour published news, events, fixtures, sponsors, teams, pages and club details as JSON, with no key needed. Public data only. | Included | Included | Included | Included |
Accounting & marketing integrationsComing soonXero accounting export and audience sync with your email marketing platform. | Not included | Not included | Included | Included |
ClubHelix brandingWhere the "Powered by ClubHelix" mark appears on your site. | Footer only | Footer only | None | None |
SupportHelp from the team, on top of the built-in documentation. | Help documentation | Email support | Priority support | Priority support |
Refer another clubShare your club’s sign-up link. Once a club you referred starts paying, both organisations get a free 28-day cycle, granted after a check by our team. | Included | Included | Included | Included |
Custom solutionsCustom limits, custom contract and advanced features. | Not included | Not included | Not included | Included |
Scroll sideways to see all 5 columns
One platform, one login, one bill.
Start free and upgrade when your club is ready — every plan above comes with the same editor, the same admin and your own branded site.